Rolodesk automagically updates Freshdesk after every call and SMS. You can forget the boring updates and focus on providing the human touch!
Ticket Details - Just In Time
Imagine you are at the airport when a customer calls you. You do not have to frantically lookup ticket details from another app. Just tap the badge and it is all there!
Update Tickets From Dialer
Whether you are in the call log or SMS log, just open the EZ Menu to access and update customer tickets. It is that easy.